Business Name: مؤسسة القائمة الإبداعية
VEROTICS
Services: We develop WordPress websites and cloud systems for restaurants and businesses.

You can contact us via various available channels, using the below contact details.

Contact Details:
Address: Jeddah, Saudi Arabia
Phone Number: 0598777666
Email: sales@verotics.com

Website: verotics.com
Commercial Register: 7032731288 – 4030503244

Date of Last Update
The Privacy Policy was last updated on May 20, 2025.

What Personal Data is collected?
We collect and process the following Personal Data:

• Contact details (e.g. name, email, and/or phone number)

How do we collect your Personal Data? What is the purpose for collection?

Some of the Personal Data that we process is obtained directly from you using:

• Registration form (email) for the purpose of registering at our website. We will email you to set a new password
• Reservation form (name, phone number, and email) for the purpose of confirming your reservation and sending reservation confirmation and details.
• Contact form (name, phone, or email) for the purpose of replying to your inquiries.
• Online ordering for guests (no Personal Data is collected).
• Online ordering for members (email) for the purpose of sending invoices.

How do we use your Personal Data?

We use Personal Data collected, directly or indirectly, as follows:

• To complete the requested service.
• To notify you about the status of the requested service.

How do we disclose your Personal Data?

We will not disclose your Personal Data to any third party for direct marketing purposes.

Legal Basis for Collecting and Processing Your Personal Data

In accordance with the Personal Data Protection Law, the legal basis on which we rely in processing such data is:

• Your explicit consent. You can withdraw your consent at any time without affecting processing operations carried out based on other legal bases. To this end, you can contact [sales@verotics.com].

How do we store your Personal Data?

• Your Personal Data is stored securely in our website at a cloud computing service provider (Hostinger).
• We also retain (inactive account: contact details) for a period of 12 months, after which we will securely dispose of such data in a manner that prevents access or retrieval, using website tools.
• We also retain (service requests: contact details) for a period of 3 months, after which we will securely dispose of such data in a manner that prevents access or retrieval, using website tools.

Your Rights Regarding Processing of Your Personal Data

Under Personal Data Protection Law, you have the following rights, which primarily depend on the purpose of Personal Data collection and processing:

• Right to Be Informed: You are entitled to be informed how we collect your personal data, legal basis for collection and processing, how such data is processed, stored, destroyed, and to whom it will be disclosed. You can access all details through the Privacy Policy or contact us [sales@verotics.com].
• Right of Access to Your Personal Data: You are entitled to request access to your Personal Data through our website.
• Right to Request Access to Your Personal Data: You are entitled to request access to your Personal Data held by the Controller in a readable and clear format if technically feasible through contact us [sales@verotics.com].
• Right to Request Correction of Your Personal Data: You are entitled to request correction of your Personal Data that you believe is inaccurate, incorrect or incomplete, through our website or contact us [sales@verotics.com]. Such data will be reviewed and updated within 3 days. In addition, you will be notified through email.
• Right to Request Destruction of Your Personal Data: You are entitled to request destruction of your Personal Data in certain circumstances such as deleting your account from our website or if you no longer want the requested service).
• Right to Withdraw Your Consent for Processing Your Personal Data: You are entitled to withdraw your consent for processing your Personal Data at any time unless there are legal bases that require otherwise.

Unless otherwise stipulated by the law, you will not be required to pay any fees in return for exercising this right. In case of submitting a request for exercising this right, you will receive a response within [3 days] as of the request receiving date.

For further details regarding the processing of your Personal Data and how to exercise your rights, you can contact us using the below mentioned contact details.

Name: Mahmoud Turkistani

Address: Jeddah, Saudi Arabia

Phone Number: 0598777666

Email: sales@verotics.com

Complaint or Objection Filing Method

If you have any concerns, or if we do not comply with the Personal Data Protection Law, you can file a complaint to VEROTICS using one of the following channels:

Email
Name: Mahmoud Turkistani
Address: Jeddah, Saudi Arabia
Phone Number: 0598777666
Email: sales@verotics.com

Contact form (verotics.com/contact)

If you are not satisfied with how we process your complaint, or if we fail to respond within [7 days], you can file a complaint to the Competent Authority [SDAIA]

SDAIA Address Kingdom of Saudi Arabia
Riyadh
Website
Saudi Data & AI Authority (sdaia.gov.sa)
National Data Governance Platform “DGP” (dgp.sdaia.gov.sa)